FAQ

What is a property management company?

A property management company handles the day-to-day operations of a building to ease the burden on property owners or associations. From facilitating maintenance, to handling finances, bookkeeping and addressing unit turnover, property managers oversee all building matters.

Why use a property management company?

Hiring a property management company is a great way to protect your investment. An experienced property manager will proactively manage your building to create and maintain a desirable community that attracts quality residents. City Habitat property managers oversee day-to-day building operations, manage finances, maintenance requests and market available units, allowing building owners to reap the benefits of investment property without the constant demands on their time.

 

Our property managers also serve condominium associations by collaborating with the Board of Directors to create a thriving residential community. Functions of a condo property manager include day-to-day building management, setting and enforcing bylaws, facilitating long-range strategic planning, and recommending ways to increase property value.

What type of properties do you manage?

City Habitat Properties has experience managing condominiums, multi-family units, townhomes, single-family homes and commercial properties.

Why should I hire City Habitat Properties?

City Habitat Properties employs a determined team of experienced property managers. We take pride in serving our clients and tailor our services to meet your needs. We maintain the highest ethical standards and provide superior service.

How will you determine the rental value of my property?

Rental property value is determined based on a competitive market analysis that examines competing properties in the area, as well as the location, amenities and availability of public transportation in proximity to your unit.

How fast will my unit be rented?

City Habitat Properties takes several steps to market your property effectively, including:

 

– Multiple Listing Service (MLS) – Your property will appear in the MLS, an online database that makes your unit visible to all realtors.
– Internet – Your listing will appear on at least 10 real estate web sites.
– Referrals – As seasoned property managers and real estate agents, we have a large network of colleagues with whom we share information to publicize available units.
– Pre-Rental Property Check – Prior to listing your unit, we will visit the property to make sure it is clean and will present well to prospective tenants.
– Appropriate Pricing – We use our extensive experience and a competitive market analysis to price your property appropriately. This helps to ensure you get the showing traffic you deserve and will aid in renting your property more quickly.

What neighborhoods and cities do you serve?

City Habitat Properties has extensive experience in the city of Chicago and the surrounding suburbs.

How do you ensure quality tenants?

Attracting and retaining good tenants is an important part of property management. We do a full background check including credit reports, criminal record and past evictions.  In addition, we conduct employment verification including their position and income, perform landlord verification and hold a security deposit for all rental transactions. These practices help ensure we attract responsible tenants who will support or goal of maintaining a desirable and well-kept property.

When is rent due and how is it collected?

Rent is due on the first day of every month. Tenants with rent that is still outstanding on the fifth day of the month will incur a late fee. If rent is not paid by the 15th of the month, City Habitat Properties will contact an attorney who will work to resolve the issue. Rent and dues may be paid online via the tenant portal or association website.

How do you collect association dues/fees?

City Habitat Properties collects association dues and other fees in accordance with the building rules and regulations. Late fees and/or legal action will be taken if warranted based on the bylaws.

How are maintenance requests addressed?

City Habitat Properties offers 24-hour emergency maintenance service and completes all non-emergency requests as promptly as possible. Tenants may submit maintenance requests online through our tenant portal or via the phone.

 

If you are resident and have a maintenance request, please follow the instructions below:

 

Non-emergency – Please log on to the tenant portal (rental buildings) or association website (condo properties) and complete the maintenance request form, or call 773-856-0707.

 

Emergency maintenance – Please call 773-856-0707. If your request is after hours, our 24-hour answering service will assist you. City Habitat reserves the right to enter a unit without prior notice if an emergency poses immediate risk to other units.

Walk in or call us today and let’s talk real estate.